FAQs
How long does shipping take?
It depends on where you order from, it can be 2-7 working days.
When does your order get shipped?
Your order gets processed and shipped as soon as we get payment confirmation.
Where can I track my order?
You will receive an email with shipping information to confirm that your order has shipped.
To track your parcel you will need the following details:
Waybill Number:
Your Reference:
Then go to this link here and enter the info above in the corresponding areas.
Should you have difficulty tracking your order, please contact info@richcommunications.co.za
What to do if your parcel gets damaged during delivery:
Please contact us at info@richcommunications.co.za or call us at 0136924232
How do I place an order and pay?
Go to the product you want to buy and click ADD TO CART,
Once in your cart click CHECK OUT, then fill in the information, proceed to shipping method and select your preferred method of shipping, proceed to payment method, click COMPLETE ORDER, select your payment method and follow instructions. You will then be redirected and receive a confirmation email once payment has been made.
What are the payment methods?
We have more than one method to pay.
Methods:
Instant EFT.
Is shipping included?
Shipping is not included, it will be included in the final price.
These are our methods of shipping:
Standard shipping:
Collection:
Arrangement of your own courier company: